AI Assistant for Live Operational Queries

Operational chaos often comes from missing data. Managers ask: “Where’s the vehicle?”, “Who approved that?”, “What’s the status?”

An AI-powered assistant, integrated into DCC NG platform (web/mobile), allows users to ask natural-language questions or perform quick actions without navigating through complex menus.

DCC NG’s AI Assistant provides instant answers to live queries across trips, assets, documents, and alerts—using natural language.

What It Can Do:
- “Show me vehicles with pending renewals”
- “What’s trip PnL for route A this week?”
- “List inspections due today”

**Core Capabilities**

1. Real-Time Query Handling
- Driver: “What’s my next delivery location?”
- Manager: “How many vehicles are idle right now?”
- Technician: “Which vehicle is due for service today?”

2. Predictive Insights & Alerts
- “Which vehicle is likely to miss its delivery deadline?”
- “Any vehicle with abnormal fuel consumption this week?”
- “List of insurances expiring next month.”

Use Case:
A dispatch manager reduced response time to internal queries by 80% with the AI Assistant integrated in DCC NG.

→ Ask. Answered. Actioned—instantly.

**Key Benefits**

⚡ Faster Decision-Making: Get instant insights without needing reports or dashboards

🧠 Context-Aware Support: AI learns from past behavior and fleet trends

📉 Reduces Operational Load: Saves time by automating repetitive queries

🛡️ Minimizes Errors: Provides standardized data and answers across teams

📲 Available Anytime: Accessible 24/7 on mobile, web, or voice interfaces